How to Seek Treatment

STEP services are available to qualified individuals regardless of insurance status. We will assess all individuals between the ages of 16 and 35 who are in the first few years of psychotic illness and live in the Connecticut towns of New Haven, East Haven, West Haven, North Haven, Bethany, Orange, Woodbridge, and Hamden.

STEP referrals come from a variety of sources, including healthcare providers, educational professionals, family members and individuals.

For Healthcare Professionals

If you are a healthcare professional, please obtain the patient's verbal consent so can we can contact them directly. Leave the name and telephone number for the patient, as well as your name and contact information on the (voice)mailbox of confidential Referral Line: (203) 785-2100. We will take it from there.

Self Referrals

If you believe STEP Treatment may be right for you or a family member, please call (203) 785-2100 and leave a message with your name, phone number, the name of the person you are concerned about, and a little bit about your concerns. We will return your message promptly to discuss whether an assessment at STEP makes sense.

Questions

If you have questions about eligibility or anything else not covered here, please call Dr. Jessica Pollard, Clinical Director, at (203) 974-7345, or send an email to jessica.pollard@yale.edu.